@extends('layouts.landing')

@section('title', 'Refund Policy')

@push('css')
    @include('landing.partials.page-style')
@endpush

@section('content')
    <div class="fc-page">
        <div class="fc-info-hero">
            <div>
                <span class="fc-badge">{{ brand_name() }} policy</span>
                <h1>Clear outcomes for every reward.</h1>
                <p>This policy explains how reward reversals, denied cashouts, provider chargebacks and account corrections are handled on {{ brand_name() }}.</p>
            </div>
            <img src="{{ asset('assets/images/reward-wallet.svg') }}" alt="Secure Basketloot reward wallet">
        </div>

        <section class="fc-section">
        <div class="fc-container">
            <div class="fc-panel">
                <h2>Reward Reversals</h2>
                <p class="fc-muted">
                    Offerwall providers may reverse rewards when an offer is rejected, duplicated, completed with
                    invalid information, or later marked as fraudulent. If that happens, the related coins and cash
                    value may be removed from the account balance.
                </p>

                <h2>Cashout Requests</h2>
                <p class="fc-muted">
                    Pending cashouts can be approved, rejected, or held for review. If a cashout is rejected, eligible
                    coins are returned to the user balance unless the request involved suspicious activity, duplicate
                    accounts, chargebacks, or provider reversals.
                </p>

                <h2>Completed Redemptions</h2>
                <p class="fc-muted">
                    Once a payout or gift card has been delivered, it normally cannot be refunded or exchanged. If a
                    delivery issue occurs, users should contact support with the request ID and redemption details.
                </p>

                <h2>Support Review</h2>
                <p class="fc-muted mb-0">
                    Users can open a support ticket from their dashboard for missing rewards, rejected withdrawals, or
                    payout questions. Our team reviews provider logs, account activity, and redemption history before
                    making a final decision.
                </p>
            </div>
        </div>
        </section>
    </div>
@endsection
